Problem Solving

Problem Solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. It is the methods we use to understand what is happening in our environment, identify things we want to change and then figure out the things that need to be done to create the desired outcome.

In this course, you will learn about the following:

  • Basic Problem Solving
  • Methods for Problem Solving:
    • Root Cause Analysis
    • SWOT Analysis
    • Fishbone Diagram
    • Decision Matrix
  • 5 Problem Solving Skills

Let’s begin!

Course Information

Course Instructor

Jessa Marie Cruz Bansil Author

New Section

Problem Solving
Lesson 1 of 13 within section New Section. You must enroll in this course to access course content.
Basic Problem Solving
Lesson 2 of 13 within section New Section. You must enroll in this course to access course content.
Methods for Problem Solving
Lesson 3 of 13 within section New Section. You must enroll in this course to access course content.
Root Cause Analysis
Lesson 4 of 13 within section New Section. You must enroll in this course to access course content.
SWOT Analysis
Lesson 5 of 13 within section New Section. You must enroll in this course to access course content.
Fishbone Diagram
Lesson 6 of 13 within section New Section. You must enroll in this course to access course content.
Decision Matrix
Lesson 7 of 13 within section New Section. You must enroll in this course to access course content.
Problem Solving Skills: Active Listening
Lesson 8 of 13 within section New Section. You must enroll in this course to access course content.
Problem Solving Skills: Communication
Lesson 9 of 13 within section New Section. You must enroll in this course to access course content.
Problem Solving Skills: Creativity
Lesson 10 of 13 within section New Section. You must enroll in this course to access course content.
Problem Solving Skills: Analysis
Lesson 11 of 13 within section New Section. You must enroll in this course to access course content.
Problem Solving Skills: Decision Making
Lesson 12 of 13 within section New Section. You must enroll in this course to access course content.
Thought to Ponder
Lesson 13 of 13 within section New Section. You must enroll in this course to access course content.
Has Quiz