Problem Solving is the act of defining a problem; determining the cause of the problem; identifying, prioritizing, and selecting alternatives for a solution; and implementing a solution. It is the methods we use to understand what is happening in our environment, identify things we want to change and then figure out the things that need to be done to create the desired outcome.
In this course, you will learn about the following:
- Basic Problem Solving
- Methods for Problem Solving:
- Root Cause Analysis
- SWOT Analysis
- Fishbone Diagram
- Decision Matrix
- 5 Problem Solving Skills
Let’s begin!