Welcome to Building Rapport Through Strong Collaboration.
Learning to collaborate well can help you manage the inevitable conflicts that arise in any relationship. And this holds true even in the workplace. Well-managed conflicts can be a healthy practice and valuable for both self-growth and business growth, giving you an opportunity to learn others’ interests and perspectives, and teaching you how to approach all interactions with empathy.
In this course, you’ll learn to identify the strong interpersonal skills that help in successful collaboration. You’ll also learn to identify ground rules and boundaries that will help you keep difficult conversations on track, effective strategies to defuse conflict before it goes out of control, and methods to help you create win-win situations in interpersonal conflicts.
What you will learn:
- Identify interpersonal traits characteristic of people who can turn conflict into collaboration
- Identify ground rules to help you keep a collaborative focus during difficult conversations
- Recognize effective strategies to defuse conflict using a mindset of collaboration
- Choose effective strategies to create win-win situations out of conflict
Let’s begin!